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FAQ
Frequently asked questions
General
We accept:
• Credit/Debit Cards
• Cash Payments (for local orders or in-person transactions)
• Cryptocurrency (Bitcoin, Ethereum, and other major coins)
Our bags are made from a multi-layer 5 Mil polymer blend that is BPA-free, food-grade, and highly puncture resistant. This ensures durability, freshness, and protection from freezer burn, odors, and moisture.
Yes, our bags are compatible with all standard vacuum sealers. They’re designed for both home and commercial use.
• Food storage (meat, produce, dry goods, bulk foods)
• Sous vide cooking
• Hunting and farming storage
• Non-food items like electronics, tools, collectibles, and parts
Yes. Our bags are safe for sous vide cooking, boiling, simmering, microwaving, freezing, and pantry storage.
Microwave Safe: Before microwaving, cut a small opening/slit in the bag to vent steam. Do not microwave sealed bags without venting.”
We currently offer pre-cut vacuum-sealed bags in multiple sizes for convenience. Rolls may be offered in the future.
We accept returns of unused and unopened products within 15 days of delivery. If you receive a defective or incorrect product, we will replace it or issue a refund. Please see our [Return & Refund Policy] for full details.
Currently, we ship within the United States. International shipping options may be available upon request.
Yes! We offer bulk and wholesale pricing for commercial facilities and large orders. Please contact us directly at info@vacdup.com (info@vacdup.com)for details.
You can reach us by:
📧 info@vacdup.com
📞 (213) 828-0310
We typically respond within 24–48 hours.
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